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Home >> TECHNICAL SUPPORT (Updated: February 15th, 2007)
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Quick Jump:
Consultation
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Technical Support
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Phone Support
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CONSULTATION
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Attention Business Owners - You've found the right place. Get a free ½-hour phone consultation (new customers only). Just call 604-590-6098 during regular business hours. We can discuss your plans, explain your options, and provide you with cost-effective solutions tailored to your needs.
Consultation Services - Consultation can be provided over the phone, onsite, at our office, or at your favorite social hangout. Regular service rates apply.
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TECHNICAL SUPPORT
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If you have a quick question, just call 604-590-6098 during regular business hours.
Definition - Technical support is for troubleshooting and resolving technical issues related to the products we sell, service and support. It does not include teaching basic computer skills.
Free Technical Support - If you bought a computer from us within the last year, you or your designate (not your entire family or staff) are entitled to free technical support. Just call 604-590-6098 during regular business hours.
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PAID PHONE SUPPORT
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We don't mind answering a quick question or two, but anything longer and you will have to pay for our time. You can purchase Phone Support here.
Terms and Conditions:
- First call 604-590-6098 during regular business hours to confirm availability, then submit your payment.
- Payment can be made anytime prior to your Phone Support session.
- Payment confirmation from PayPal is required before your Phone Support session starts.
- There are no guarantees or refunds. If we cannot resolve your issue, you still pay for our time.
- All services are subject to availability.
- Sorry, but we do not have a toll-free number available for long distance calls at this time.
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